FAQ

Q: What is Chewsi?

A: Chewsi is the new dental app that helps people find the right dental services from the right dentist at the right price.

Q: How does Chewsi work?

A: Chewsi offers you discounted prices on any dental service you need or want. Chewsi isn’t insurance, so there aren’t any premiums or monthly fees, and the app is free to download. Once you register on the app, you can search for a specific dentist or procedure, call to set up an appointment and pay directly through the app on your smartphone at the dentist’s office.

Q: Who can use Chewsi?

A: Chewsi is for everybody. It works for any patient — including those who have dental insurance and those who don’t.

Q: Is Chewsi insurance?

A: Chewsi is not insurance. There are no typical insurance company hassles like limitations, deductibles or maximums. You can use Chewsi to pay for all dental services — even cosmetic services like teeth whitening and braces.

Q: Where can I find the app?

A: You can download the Chewsi app in the App Store or Google Play.

Q: How does Chewsi work for me if I have dental insurance?

A: Chewsi is the perfect complement to your dental benefits! It helps you spend less on services that aren't covered by your plan. For example, if your plan doesn't cover braces, crowns or teeth whitening, you can use Chewsi to save. And, if you need additional dental care after you've reached the limits of your dental insurance for the year, Chewsi helps you save on this additional care. You can't combine Chewsi with insurance, though, so Chewsi can't help you save on co-pays for insured services. Chewsi savings are available only when you're using Chewsi to pay for your dental care.

Q: Can I schedule an appointment through the app?

A: No. You call your Chewsi dentist’s office to schedule an appointment.

Q: Can I use Chewsi at any dentist?

A: No. Chewsi savings are available only when you see a Chewsi participating dentist.

Q: Can I find out ahead of time how much my dentist will charge me?

A: Yes. After registering on the app, you can see how much you will pay.

Q: The service price I initially saw in the Cost Estimator is different from what I was charged when I went to the dentist. Why?

A: It's likely that your Chewsi dentist changed his or her fees since you reviewed the price. Just as when you shop in a store, prices can change. But even if a dentist changes prices, Chewsi still delivers significant savings. Be sure to check the Cost Estimator when you're ready to go to the dentist for the most current information.

Q: Why do you want my credit card number? Is it safe to give it to you?

A: Your credit card is securely stored so you can pay your Chewsi dentist with just one click. Paying with the Chewsi app is the only way to get Chewsi savings on your dental care. We never share your credit card information — even with your dentist — and we never charge your card for dental services until you click the “Pay Now” button in the app. We use recognized industry leader Authorize.net to store your credit card information securely. Authorize.net uses the latest SSL encryption technology and PCI Data Security Standards to ensure that only you can see and manage your credit card information.

Q: Why was my card charged one cent after I registered with my credit card information?

A: Chewsi has applied a temporary pre-authorization hold of one cent to be sure you have registered with a valid credit card with a valid expiration date. Once this validation has occurred, the charge will no longer appear on your statement. This typically takes a few business days.

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